FAQ
We understand that you might have some questions before booking our services. That's why we've put together this FAQ section to help you find quick answers to the most common inquiries. Whether you’re curious about our pricing, how to book a service, or what’s included in our repairs, we’re here to make things easier for you.
Have Questions? We’ve Got Answers!
If you don’t see your question here, feel free to contact us — we’re happy to help!
- You can easily schedule a service by contacting us via our website, phone, or email. We offer flexible scheduling options to fit your needs.
- Yes, we offer same-day repairs for emergency service requests, depending on availability.
We offer a 3 months/ 7 months/ 1 year warranty depending on parts and labor for repairs.
- Yes, there is a diagnostic fee for 69$, which will be credited back to you if you choose to go ahead with the repair.
1. Atlanta:
- ZIP codes: 30303, 30305- 30309, 30312-30314, 30317-30319, 30322, 30324-30330, 30332-30335, 30338-30343, 30345-30348, 30350-30363.
2. Kennesaw:
- ZIP codes: 30144, 30152.
3. Lawrenceville:
- ZIP codes: 30043, 30044, 30045, 30046.
4. Gainesville:
- ZIP codes: 30501, 30503, 30504, 30506, 30507.
5. Marietta:
- ZIP codes: 30060, 30062, 30064, 30066, 30067, 30068, 30069.
6. Alpharetta:
- ZIP codes: 30004, 30005, 30009, 30022.
7. Roswell:
- ZIP codes: 30075, 30076.
8. Smyrna:
- ZIP codes: 30080, 30082.
9. Decatur:
- ZIP codes: 30030, 30032, 30033.
10. Duluth:
- ZIP codes: 30096, 30097.
11. Norcross:
- ZIP codes: 30071, 30092, 30093.
12. Sandy Springs:
- ZIP codes: 30328, 30342, 30350.
13. Chamblee:
- ZIP codes: 30341, 30345.
14. Tucker:
- ZIP codes: 30084, 30085.
15. Suwanee:
- ZIP codes: 30024.
- ZIP codes: 30303, 30305- 30309, 30312-30314, 30317-30319, 30322, 30324-30330, 30332-30335, 30338-30343, 30345-30348, 30350-30363.
2. Kennesaw:
- ZIP codes: 30144, 30152.
3. Lawrenceville:
- ZIP codes: 30043, 30044, 30045, 30046.
4. Gainesville:
- ZIP codes: 30501, 30503, 30504, 30506, 30507.
5. Marietta:
- ZIP codes: 30060, 30062, 30064, 30066, 30067, 30068, 30069.
6. Alpharetta:
- ZIP codes: 30004, 30005, 30009, 30022.
7. Roswell:
- ZIP codes: 30075, 30076.
8. Smyrna:
- ZIP codes: 30080, 30082.
9. Decatur:
- ZIP codes: 30030, 30032, 30033.
10. Duluth:
- ZIP codes: 30096, 30097.
11. Norcross:
- ZIP codes: 30071, 30092, 30093.
12. Sandy Springs:
- ZIP codes: 30328, 30342, 30350.
13. Chamblee:
- ZIP codes: 30341, 30345.
14. Tucker:
- ZIP codes: 30084, 30085.
15. Suwanee:
- ZIP codes: 30024.
All of our technicians are fully certified and trained to repair a wide range of appliance brands and models. We prioritize quality service and safety.
While we can’t give an exact quote without inspecting your appliance, we can provide a ballpark estimate based on the issue you describe. Once we diagnose the problem, we'll give you a final price before proceeding with the repair.
We accept cash, credit/debit cards, and bank transfers. We also offer payment plans for larger repairs.
Yes, you can reschedule your appointment if needed. Please contact us as soon as possible, and we’ll find a new time that works for you.
- The duration of a repair depends on the type and complexity of the issue. Most repairs take between 1–2 hours. Our technician will provide an estimated time frame during the diagnostic process.
Tecla Appliance Repair
